Privacy Policy

Last Updated: 6 August 2025

BRANNREACH LIMITED (Reg. No. 792716), having its registered office at Workhub 6 Fern Road, Sandyford Business Park, Dublin 18, Ireland (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our services (the “Services”). Please read this policy carefully. By accessing or using our Site and Services, you agree to the terms below.

1. Information We Collect

1.1 Identity Information

· Full name, job title, company name.

1.2 Contact Information

· Email address, telephone number, postal address.

1.3 Technical and Usage Information

· IP address; browser type and version; operating system; device identifiers; pages visited; date and time stamps; referral and exit pages; click-stream data; error logs.

1.4 Cookies and Tracking Technologies

· We use cookies, web beacons, pixels, local storage, and similar technologies to recognize your device and collect information about your browsing activities.

1.5 Communication Data

· Messages, inquiries, feedback, and other content you submit via forms, live chat, email, or social media integrations.

1.6 Transactional Data

· Payment details, billing address, transaction dates and amounts—processed securely by third-party payment providers.

1.7 Marketing and Preference Data

· Your opt-in and opt-out preferences for newsletters, promotional communications, and surveys.

2. How We Collect Data

2.1 Direct Collection

· When you fill out forms, register for an account, place an order, subscribe to newsletters, or otherwise interact with our Site or Services.

2.2 Automated Collection

· Via cookies and similar technologies when you browse our Site. Most browsers allow you to refuse cookies or to alert you when cookies are being sent.

2.3 Third-Party Sources

· We may receive information about you from reliable partners and public sources (e.g., social media platforms, professional directories).

3. Purposes of Processing

We use personal data to:

· Provide, operate, and maintain the Site and Services.

· Process orders, invoices, returns, and support requests.

· Communicate important updates, security alerts, and administrative messages.

· Personalize content, recommendations, and advertising.

· Perform internal research, analytics, and reporting to improve functionality and user experience.

· Conduct marketing activities, including email campaigns and surveys (only with your consent).

· Detect, prevent, and address technical issues, fraud, or other illegal activities.

· Comply with legal obligations, court orders, and law enforcement requests.

4. Legal Basis for Processing

We rely on the following legal grounds under UK GDPR:

· Performance of Contract: to fulfill our obligations when you purchase products or services.

· Consent: when you opt in to receive marketing communications or non-essential cookies.

· Legitimate Interests: for business administration, network security, and fraud prevention.

· Legal Obligation: to comply with statutory and regulatory requirements.

5. Cookies and Tracking

5.1 Types of Cookies

· Strictly Necessary: required for Site functionality.

· Performance and Analytics: collect anonymous data on Site usage.

· Functional: remember preferences and settings.

· Targeting and Advertising: deliver relevant ads and measure campaign performance.

5.2 Managing Cookies

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling certain cookies may affect Site functionality.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share data with:

6.1 Service Providers

· Hosting providers, payment processors, email service providers, analytics vendors, and marketing automation platforms.

6.2 Professional Advisors

· Legal counsel, auditors, and financial advisors for compliance and risk management.

6.3 Affiliates and Subsidiaries

· Within our corporate group for operational and administrative purposes.

6.4 Business Transactions

· In the event of merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity.

6.5 Legal Authorities

· To comply with court orders, subpoenas, or lawful requests by public authorities.

All third parties are contractually bound to maintain appropriate safeguards and confidentiality.

7. International Data Transfers

Your data may be transferred to, processed, and stored in Ireland and countries outside the UK. Where transfers occur, we implement Standard Contractual Clauses or other approved mechanisms to ensure an adequate level of protection.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined or to meet legal, regulatory, or accounting requirements. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Subject to applicable law, you have the right to:

· Access and receive a copy of your personal data.

· Request correction or completion of inaccurate or incomplete data.

· Request deletion of your personal data (“right to be forgotten”).

· Restrict or object to processing based on legitimate interests.

· Port your data to another controller in a structured, machine-readable format.

· Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, contact us at info@brannreach.com. We may require verification to process your request.

10. Security Measures

We deploy technical and organizational measures to protect data against unauthorized access, disclosure, alteration, or destruction. Measures include encryption, firewalls, multi-factor authentication, regular security assessments, and staff training.

11. Children’s Privacy

Our Site and Services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, legal requirements, or business operations. We will post the revised policy with a new Effective Date. Continued use of our Site or Services signifies acceptance of the updated policy.

Contact Information

BRANNREACH LIMITED

Workhub 6 Fern Road, Sandyford Business Park, Dublin 18, Ireland

Email: info@brannreach.com